Frequently Asked Questions

Are Aurum Vale diamonds certified?

Selected diamond pieces include GIA or IGI certification. Certification details are listed on the product page and included with eligible orders.

Can rings be resized?

Most gold, platinum, and diamond rings can be resized within the supported size range. Eternity bands and heavily detailed rings may have limited resizing options.

Do you offer gift packaging?

Every order ships in Aurum Vale signature packaging. Gift notes can be included for gifting orders.

How do I choose a ring size?

Use the downloadable ring size guide or book a sizing appointment with our customer care team before ordering.