Privacy Policy

Information we collect

We may collect contact details, billing and shipping addresses, order history, appointment preferences, product wishlists, communication records, and site usage data.

Payment details are processed through payment partners and are not stored as full card numbers by Aurum Vale Jewels.

How information is used

Customer information supports order fulfilment, fraud checks, delivery coordination, customer care, returns assessment, warranty service, appointment management, and relevant brand communications.

We do not sell customer personal information. Service partners receive only the information required to perform their role, such as payment processing, shipment handling, or customer support.

Customer choices

Customers can request communication updates or privacy assistance by writing to care@aurumvalejewels.in.